TERMS AND CONDITIONS

We founded BENCIO with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more.

 

By using our ben-cio.com, you agree to these conditions. Please read them carefully.

We offer a wide range of products, and sometimes additional terms may apply. When you use ben-cio.com, you also will be subject to the guidelines, terms and agreements set out by BENCIO for ben-cio.com. YOUR USE OF THE SITE IS AT YOUR RISK.

Electronic Communication
By making a purchase on the Site or otherwise creating an account on the Site, you understand that we may send you communications or data regarding our products and services.  You agree to receive such communications from us.  Unless such email is necessary to facilitate a transaction, such as to complete a sale or provide you with information related to a purchase, we will give you the opportunity to opt-out of receiving these commercial emails from us by following the opt-out instructions provided in such message(s).

Purchase of products

Your order is purchase of a Product for which you have paid the applicable fee and/or other charges that we have accepted and received. We may choose not to accept any orders in our sole discretion.

Orders are placed and received exclusively via the Site. Before ordering from us, it is your responsibility to check and determine full ability to receive the Products. Correct name of the recipient, delivery address and postal code/zip code, up-to-date telephone number, and email address are absolutely necessary to ensure successful delivery of Products.

All information asked on the checkout page must be filled in precisely and accurately. Bencio will not be responsible for missed delivery because of a wrong or misspelled recipient name or surname, delivery address or an inappropriate phone number. In case you want to make a change in the delivery address, phone number, or any other special requirements, please contact Bencio.

​Delivery

We deliver to most places in the world. Delivery prices are additional to the Product’s price and may vary depending on delivery location and/or sort of Products, and additional charges may be added to the order for remote or difficulty to access locations that require special attention. Standard delivery charges are shown on our checkout page; however, we reserve the right to advise you of any additional delivery charges that apply to your specific delivery address.

Some Products are packaged and shipped separately. We cannot guarantee delivery dates and to the extent permitted by law accept no responsibility, apart from advising you of any known delay, for Products that are delivered after the estimated delivery date. Some deliveries can take longer, or alternatively be delivered much faster. All delivery estimates given at the time of placing and confirming order can be subject to change. In any case, we will do our best to contact you and advise you of all changes. We try our best to make Product delivery as simple as possible.

Resale of Product & Order Acceptance
The Site sells products to retail consumers only. You shall not use the Site to purchase products for re-sale or export. In addition, we do not accept orders from any resellers, dealers, exporters, or distributors who may resell the products offered by us. We reserve the right to immediately bar access to the Site and terminate the account of any user who violates this provision.

Privacy Statement
We are committed to protecting the privacy of the visitors to the Site.  For information on how information is collected, used, or disclosed by us in connection with your use of the Site, please read our Privacy Policy.

Customer Service
If you do not understand any of the foregoing Terms or if you have any questions or comments, please send an email at contact@ben-cio.com or contact Customers Service.