Questions and Answers

ARE THERE ANY JOB OPPORTUNITIES BENCIO?

Bencio is currently not hiring.

WHAT ARE THE PAYMENT METHODS?

You can pay via Paypal or Credit/debit cards.

DO YOU HAVE A PHYSICAL BENCIO STORE THAT I CAN SHOP AT?

Our location is for production and fulfillment of online orders only. For the time being, you can only place orders online. We will inform all our customers when a store facility is established.

WHERE ARE YOU LOCATED?

Bencio is currently located in the Philippines. We have fulfillment centers in North America and Europe so you may experience faster delivery, if you are residing in these regions. 

WHAT HAPPENS IF MY PACKAGE WASN'T DELIVERED, BUT THE TRACKING STATES THAT IT WAS?

If the package was marked as delivered by the carrier, but the customer reports they have yet to receive it, we won't cover the cost of reshipping or refunding the order.
There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's address. Customers should reach out to the carrier and inquire if any additional details were left by the delivery person.
If customer is unable to locate the package, you can file claims with shipping carriers.